Your company is already using AI. Even if you don't know it.

Many organizations are still strategizing on AI while employees are already using it, often without informing their employers. A recent study revealed that 84% of Portuguese workers use AI at work, with 69% doing so without employer knowledge. This phenomenon, termed Shadow AI, poses risks as it can involve sensitive information without proper oversight. Blocking unauthorized tools may not address the underlying needs driving their use. Organizations should understand why employees turn to these tools, as it may highlight inefficiencies or unmet needs. Effective governance of AI requires clear guidelines and understanding of risks, rather than strict control. As AI capabilities evolve, organizations must consider the implications of AI accessing systems and executing processes.