AFM wants to eliminate painful situations surrounding survivor pensions and calls for action

The AFM highlights issues with survivor pensions, noting that pension providers often fail to adequately inform participants about necessary actions after a partner's death. Many individuals are unaware of the steps they need to take to secure their survivor pension. The AFM urges pension providers to communicate more actively and personally, ensuring that beneficiaries understand their entitlements and the timing of payments. They emphasize the importance of empathy in communication and the responsibility of providers to locate all eligible beneficiaries. Additionally, the AFM offers advice to participants on updating their partner information and checking their pension arrangements to ensure adequate financial support for survivors.