Fidelidade guarantees that it is not refusing compensation to the victims of the Elevador da Glória

Fidelidade denies refusing compensation to victims of the Elevador da Glória accident, asserting commitment to fair indemnification. The insurer clarified that its legal arguments were misinterpreted and emphasized that compensation for loss of life is just one aspect of a broader indemnity. Since the incident, it has paid around 2.5 million euros in claims and reached agreements with four families. Ongoing negotiations involve eight cases, while support for the injured continues. The company aims to maintain confidentiality regarding the judicial process.