Incident on the train, 400 passengers had to transfer. The company explains the circumstances
On October 20, an incident occurred on a Pendolino train involving a PKP Intercity executive and onboard staff, leading to allegations of physical assault. The situation escalated from issues with catering service and unauthorized access to the driver's cabin. Following the incident, the train conductor was hospitalized, and the train's journey was disrupted, affecting around 400 passengers who had to transfer to other trains. PKP Intercity is conducting an investigation into the matter, stating that media reports lack context and that initial monitoring footage does not support claims of assault. The company emphasizes the importance of safety and professionalism among its staff while urging restraint in public judgments until the investigation concludes.