How is technology changing transport management?

Maciej Głowacki from DPD Polska discusses the significant scale of their collaboration with Omecon, which began in 2017. Initially managing around 1,000 daily connections, they now handle 2,000, integrating five sorting centers and 62 branches. The transition from manual processes to automation was essential due to inefficiencies with Excel. The partnership focused on understanding logistics needs, leading to the implementation of a new transport management system (TMS) that has automated 80-85% of tasks, enhancing efficiency and reducing paperwork. The TMS provides real-time data, improving decision-making and operational predictability. Głowacki emphasizes the importance of a reliable system architecture, which has resulted in minimal downtime and stable performance.