Koelhack exposes insurance problem: spoiled stock is not covered

Baobab Risk Solutions received numerous requests for cyber insurance following a cyberattack that affected cooling systems in supermarkets across Europe. The attack, which put cooling installations into defrost mode, impacted at least seventeen businesses in the Netherlands, primarily butcher shops and local stores. Estimated damages are significant, with one supermarket owner estimating losses of at least €100,000. Cyber insurance typically covers IT recovery costs but often excludes spoiled inventory. Experts emphasize the need for supermarkets to prepare for potential cyber incidents and improve their cybersecurity measures. The incident highlights vulnerabilities in outdated cooling systems that were accessible online, raising concerns about the overall security of operational technology.