Research proves: we would request assistance if we knew what it is

A recent survey by Global Assistance revealed that many people struggle to find reliable professionals for health, home, or car issues. A significant percentage of respondents expressed a desire for a single contact number for assistance, yet only a small fraction understood the concept of assistance services. Many individuals are unaware if their insurance includes such services, and a notable number would prefer their employers to provide assistance. Health-related services topped the wish list, with many citing financial constraints as a reason for delaying medical care. The survey also highlighted the reliance on personal recommendations for finding professionals, which does not guarantee quality. Despite the potential of AI in assistance services, human empathy remains crucial in crisis situations. Most respondents are willing to pay a small monthly fee for assistance services, but the concept of co-payments remains less accepted in health-related contexts.