The bank charges up to 276 euros a year to the loosely connected (and distracted) customer
Spanish banks charge up to 276 euros annually for account maintenance to customers with low engagement. Traditional banks often impose fees on conventional accounts while offering free services to those who meet specific conditions. The trend shows that many customers are unaware of changing terms that lead to unexpected charges. Digital banking is becoming the norm, with free online accounts available, but vulnerable groups struggle to meet the requirements. Basic payment accounts exist with a maximum fee of 36 euros per year, but accessing them can be complicated. Additional fees apply for various banking services, and costs vary significantly between online and in-branch transactions.