Have you been promoted? The skills you need to be a good leader

Silvia Leal emphasizes the importance of communication, conflict management, and team support for effective leadership. Transitioning from individual contributor to leader requires new skills and responsibilities. A report reveals that over 60% of companies lack formal leadership development programs. Effective communication is crucial, as misunderstandings can arise from unclear instructions. Emotional intelligence and adaptability are also key skills for managing challenges. The Santander Open Academy offers free courses to help develop these leadership skills. Continuous learning is essential for new leaders to navigate their roles successfully.