UOKiK: Portal Holiday Park & Resort concealed mandatory fees
The UOKiK reported that Holiday Park & Resort misled consumers by not including all fees in their booking prices, presenting mandatory cleaning as an optional upgrade. The actual costs could exceed 1000 PLN, complicating price comparisons. Additionally, the company had terms allowing unilateral changes to contracts without valid reasons, which UOKiK is investigating. Consumers should not have to piece together total costs from scattered information during booking.