"Why does one of my friends keep canceling our appointments?": Rika Ponnet answers Ruben's question

Ruben struggles with his friendship with Sandro, who often cancels plans despite expressing his importance. Relationship expert Rika Ponnet advises Ruben to accept the changes in their friendship due to Sandro's mental health issues and to stop initiating contact, allowing Sandro to take the lead. She emphasizes the value of their past connection while encouraging Ruben to seek new friendships.