Ward has to pay 400 euros for canceled driving lessons in Deurne: "How can I know 5 days in advance that I will be sick?"

Ward from Zoersel is required to pay 400 euros for driving lessons he canceled due to illness. The driving school rejected his doctor's note, citing a five-day cancellation policy. Other local schools are more flexible, often allowing exceptions for illness with a doctor's certificate. Ward has contacted the Consumer Ombudsman for assistance. The Ombudswoman suggests that the Flemish government should establish clearer regulations for driving schools regarding illness cancellations. While cancellation policies vary, many schools allow for shorter notice periods and exceptions for health issues. The situation highlights the need for a balance between business interests and customer care.