Medical visit at the primary care clinic on the day of reporting. What to do when registration refuses?

Patients using primary health care can register for appointments from Monday to Friday, between 8 AM and 6 PM, excluding public holidays. Registration can be done in person, by phone, through another person, or online if available. The Patient Rights Ombudsman emphasizes that while patients can schedule visits, immediate medical assistance on the same day depends on medical assessments, not registration staff. If registration is denied, patients should first contact the facility's manager in writing, and if unsatisfied, escalate to the National Health Fund or the Ombudsman.