End of mass train disruptions. Services will receive fixed assigned platforms

Starting December 13, trains will depart from assigned platforms to improve passenger navigation at stations, including Prague's main station. This change follows feedback from a survey with over 5,000 responses. General Director of Czech Railways, Tomáš Tóth, emphasized the importance of addressing passenger needs. Improvements include better communication during delays and enhanced cleanliness at stations. Coordinators will assist travelers during major disruptions, and updates will be available via WhatsApp. The organization plans to increase security personnel and improve restroom facilities. Future surveys will continue to gather passenger input for ongoing enhancements.