On the Internet, consumers have the right to fair business practices

The digital economy offers convenience but also poses risks to consumers, particularly vulnerable groups. Many online platforms use deceptive practices, such as hidden fees and manipulative design, leading to unfair consumer experiences. The EU aims to address these issues with new legislation to enhance consumer protection and ensure fair competition. The upcoming Digital Fairness Act will tackle harmful marketing tactics and improve transparency in subscriptions. This initiative seeks to empower consumers to make informed choices while supporting compliant businesses. Strengthening enforcement and cooperation among national authorities is crucial for effective consumer protection in the digital age.

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