Telenet intervenes after weeks of internet problems in Bassevelde and Boekhoute

Residents and businesses in Bassevelde and Boekhoute are expected to have normal internet service restored after Telenet addressed ongoing issues. The problems began in late August following maintenance work, leading to frequent outages of internet, television, and Wi-Fi. Local officials raised concerns about the impact on businesses, with customers leaving due to inability to watch sports and issues with online orders. Telenet acknowledged the disruptions, partly caused by storm damage, and has implemented fixes. A quality check is scheduled for tomorrow, and Telenet will continue monitoring the situation and encourages residents to report any further issues.