From deposit to blacklist: Brussels restaurants fight against no-show customers

Restaurants in Brussels, like Gueuleton, are implementing measures against no-shows, including blacklists and deposits. Owner Philippe Limbourg tracks guests who fail to show up, estimating losses of up to €8,000 monthly. Other establishments are adopting various strategies, such as requiring punctuality or working without reservations. Some restaurants, like Le Becue, use variable deposits, while others, like Humus x Hortense, charge significant fees for no-shows. The issue of no-shows is increasingly affecting the hospitality sector, prompting discussions about respect and customer behavior.